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Global Business Training


Successful Remote Management for Managers

One-and-a-half days
(abbreviated one-day version available)
Webinar delivery available

Description

Deepen your ability to communicate clearly, develop team trust, and achieve effective collaboration across distances, language barriers, and cultural differences

Content

Impact of cultural preferences on remote collaboration: decision making, hierarchies and authority, handling risk, etc.; best practices in remote communication; team formation and trust building; developing high-performance teams; establishing ground rules, roles, and responsibilities; vision and team motivation; effective progress checking

Key Learning Points

  • Best practices and techniques for managing remote multicultural teams
  • Building and maintaining an inclusive team spirit and individual engagement
  • Effective communication across cultural and language barriers
  • Tools and rules that promote and enable close remote team collaboration

Target Audience

Mid-level and senior managers of international remote teams
This training usually receives some customization to address the specific environment of the client company.  Versions including a webinar include training components that help participants develop their skills in utilizing web-based meeting practices and tools.

Successful Remote Management for Employees

Description

Discover how to communicate and collaborate more effectively in an international remote team environment

Content

Impact of cultural preferences on remote collaboration: decision making, hierarchies and authority, handling risk, etc.; best practices in remote communication; team formation and trust building; how remote team members can help their team reach high performance levels

Key Learning Points

  • Best practices and techniques for working together in a remote multicultural team environment
  • Building and maintaining an inclusive team spirit and individual engagement
  • Effective communication across cultural and language barriers

Target Audience

Individual contributors and entry-level managers working in international remote teams
This training usually receives some customization to address the specific environment of the client company.  Versions including a webinar include training components that help participants develop their skills in utilizing web-based meeting practices and tools.

Fundamentals of International Negotiation

Two days
Blended Online version under development

Description

Explore strategies that are essential for negotiation success, in basic competitive (distributive) settings or complex interactions where collaborative win-win strategies open doors to greater gains for both sides.  Expand your negotiating toolset by learning to adjust styles and strategies when negotiating abroad.

Content

The negotiation process; BATNA and the settlement range; integrative and distributive negotiations; common tactics; negotiating value; exploring "Win-Win"; closing & contracts; the impact of culture; comparison of styles and approaches; emotions and psychological factors; dealing with adversarial negotiators; decision making & influence; advanced tactics

Key Learning Points

  • Success strategies for different types of business negotiations
  • Effective ways to influence decisions and build relationships
  • Managing own emotions and those of others
  • Negotiation styles across different regions and countries of the world
  • What to expect, what to do, and what to avoid in foreign negotiations

Target Audience

Anyone who regularly conducts business negotiations in international settings
This training can be customized to cover different regions and countries.

Successful International Negotiation

Two days
(extended three-day and abbreviated one-day versions available)

Description

Learn to adjust your style when negotiating abroad and become an effective international negotiator.  Understand which techniques could be used against you and how to best deal with them.

Content

How culture influences negotiation styles; cooperative vs. competitive styles; negotiation phases; common and exotic techniques; groups vs. individuals; post-contract negotiation; maximizing your impact.  Includes many examples from the Americas, Asia, and Europe.

Key Learning Points

  • Differences in negotiation styles across different regions and countries
  • Effective ways to influence decisions and build relationships
  • What to expect, what to do, and what to avoid in foreign negotiations

Target Audience

Leaders of global companies or business units; senior managers in international roles; international negotiators; international project leaders and program managers; others involved in foreign negotiations
This training can be customized to cover different regions and countries.

Successful Cross-Cultural Management

Description

This course explores how culture-specific values and practices impact managers working in international/global business settings. We identify and develop a set of cross-cultural management strategies that enable business leaders to interact effectively with global organizations, clients, vendors and third parties.

Content

Global communication; how culture influences values and business practices; business etiquette; culture-specific influence and decision making; international negotiation; handling conflict across cultures; multicultural leadership. Includes many examples, stories, and case studies from all parts of the world.

Key Learning Points

  • Understand cross-cultural value differences and learn to communicate effective across cultures, languages, and different geographies
  • Develop practical management strategies in areas such as motivation, team building, influence, negotiation, and conflict handling
  • Master real-world global management and leadership challenges

Target Audience

Leaders of global companies or business units; senior executives with global responsibility; global project and program leaders

Global Business Strategy

One day

Description

This fast-paced executive workshop analyzes how successfully defining and executing a global business strategy requires understanding and factoring in key concepts of other cultures.  Practical implications when making strategic decisions will be discussed, for instance when engaging in global outsourcing or international subsidiaries.

Content

Why cultures matter; important concepts: risk, time, relationship; foreign leadership styles;
hierarchies & organizational structures; outsourcing strategies; selecting foreign destinations.

Key Learning Points

  • Factors to consider in preparing/updating Global Business Strategy
  • How international organizations can be structured to be effective
  • Selection criteria in international expansion through subsidiaries or outsourcing vendors

Target Audience

Leaders of global companies or business units; senior managers in international roles
This workshop is always customized to the specific environment of the client company.
Please contact us if you would like to receive further information  about one of our workshops or if you are looking for a specific topic.
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