Global Cultures Training

Understand what approaches and behaviors will stimulate the success of a business engagement in Europe / Asia / China / India.  Learn how to communicate, influence, negotiate, and how to accelerate the all-important relationship and trust building process.

Political and economic trends, important cross-cultural concepts: risk, time, group vs individual orientation, dialog orientation; the role of relationships and trust; influencing and negotiating; American cultural "risk factors"; effective cross-cultural behaviors.  Includes many examples based on the specific culture(s).

• Understand the specific values and ways of getting things done
• Recognize what makes business interactions effective in the region or country
• Know and use best practices for successful cross-cultural communication and collaboration
• Learn effective methods to influence and negotiate

Anyone seeking to do business in the region/country or who regularly interacts with members of the culture(s)

Understand how to effectively communicate, build credibility and trust, and adjust to local work practices and etiquette rules

Important cultural concepts: group orientation, indirectness, risk aversity, dialog orientation; cultural "blind spots"; etiquette rules; expected behaviors and practices. Includes many case studies and examples.

• Understand how to establish open communication and achieve strong results in Asia / China / India
• Learn to communicate and work effectively with local managers and subordinates

Anyone working or looking to work with Asian teams

Understand what approaches and behaviors will stimulate the success of a business engagement in the United States.  Learn how to communicate, influence, negotiate, and how to best build credibility and trust.

Important concepts of American culture: risk taking, individualism, directness, data orientation; the role of relationships and trust; influencing and negotiating; political correctness; American cultural "blind spots"; effective behaviors.  Includes many examples.

• Understand the specific values and ways of getting things done in the United States
• Know and use best practices for successful communication and collaboration
• Learn effective methods to influence and negotiate

Anyone seeking to do business in the U.S.A. coming from a foreign cultural background

Understand how to effectively communicate, build credibility and trust, and adjust to U.S. business practices and etiquette rules

Important concepts of American culture: risk taking, individualism, directness, data orientation; political correctness; etiquette rules; American cultural "blind spots"; expected behaviors and practices.  Includes many examples.

• Understand the specific values and ways of getting things done in the United States
• Learn to communicate and work effectively with American colleagues and bosses

Anyone from a foreign cultural background who works or is looking to work with Americans

Understand how success in international business requires not only modifying behaviors but also challenging one's fundamental assumptions about other people's values and intentions.  Learn about important cultural concepts and how to effectively communicate and interact with people in other countries.

Everyone has cultural values; important cross-cultural concepts: power, risk, time, group orientation, dialog orientation, directness, multi-active cultures; common misunderstandings; cross-cultural communication; working across borders.  Includes many examples and exercises illustrating numerous cultural differences around the world.

• Identify differences between and commonalities among cultures
• Understand value concepts of foreign cultures and how they affect interactions
• Know and use best practices for successful cross-cultural communication and collaboration

Anyone working in or with foreign countries

Understand how success in international teamwork requires not only modifying behaviors but also challenging one's fundamental assumptions about other people's values and intentions.  Learn about important cultural concepts and how to effectively communicate and collaborate with people in other countries.

Cultural values and preferences: individualism vs. the group, tasks and relationships, authority, uncertainty, controlling time; dealing with accents and other language barriers; direct vs. indirect communication; building trust and nurturing teamwork.  Includes many examples and exercises from cultures around the world.

• Familiarize yourself with intercultural knowledge that holds practical value in your work context, and know when to dig deeper
• Explore your experience and translate it into successful practices and actions
• Learn effective strategies and approaches that enable you to communicate, influence, and collaborate successfully across cultural and language barriers.

Current and future leaders of domestic and international cross-cultural teams & organizations

Understand how leading an international team requires adopting different behaviors and keeping an open mind about other people's values and intentions.  Learn how to best lead and motivate people in other countries.  Understand your personal style and how you can maximize your cross-cultural leadership effectiveness.

Effective leadership; leadership in other cultures: authority, individualism, achievement, motivation, communication; hierarchical concepts; culturally mixed teams; remote management; personal leadership style assessment; bringing it all together.  Includes many examples and exercises from cultures around the world.

• Learn how leadership styles differ between cultures
• Understand your personal style and its strengths&weaknesses in an international environment
• Know and use best practices for successful cross-cultural team leadership

Current and future leaders of domestic and international cross-cultural teams & organizations