Workshops: Global Cultures

The Global Challenge

One day (abbreviated half-day version also available)

Description	Understand how success in international business requires not only modifying behaviors but also challenging one's fundamental assumptions about other people's values and intentions. Learn about important cultural concepts and how to effectively communicate and interact with people in other countries.
Content	Everyone has cultural values; important cross-cultural concepts: power, risk, time, group orientation, dialog orientation, directness, multi-active cultures; common misunderstandings; cross-cultural communication; working across borders. Includes many examples and exercises illustrating numerous cultural differences around the world.
Key Learning Points	Identify differences between and commonalities among cultures Understand value concepts of foreign cultures and how they affect interactions Know and use best practices for successful cross-cultural communication and collaboration
Target Audience	Anyone working in or with foreign countries

Maximizing Your Business Success in Europe / Asia / China / India *

Two days (abbreviated one-day and half-day versions also available)

Description	Understand what approaches and behaviors will stimulate the success of a business engagement in Europe / Asia / China / India *. Learn how to communicate, influence, negotiate, and how to accelerate the all-important relationship and trust building process.
Content	Political and economic trends, important cross-cultural concepts: risk, time, group vs individual orientation, dialog orientation; the role of relationships and trust; influencing and negotiating; American cultural "risk factors"; effective cross-cultural behaviors. Includes many examples based on the specific culture(s).
Key Learning Points	Understand the specific values and ways of getting things done Recognize what makes business interactions effective in the region or country Know and use best practices for successful cross-cultural communication and collaboration Learn effective methods to influence and negotiate
Target Audience	Anyone seeking to do business in the region/country, or who regularly interacts with members of the culture(s)

* These workshops can be customized for other regions and countries.

Maximizing Your Business Success in the U.S.A.

Two days (abbreviated one-day and half-day versions also available)

Description	Understand what approaches and behaviors will stimulate the success of a business engagement in the United States. Learn how to communicate, influence, negotiate, and how to best build credibility and trust.
Content	Important concepts of American culture: risk taking, individualism, directness, data orientation; the role of relationships and trust; influencing and negotiating; political correctness; American cultural "blind spots"; effective behaviors. Includes many examples.
Key Learning Points	Understand the specific values and ways of getting things done in the United States Know and use best practices for successful communication and collaboration Learn effective methods to influence and negotiate
Target Audience	Anyone seeking to do business in the U.S.A. coming from a foreign cultural background

Working with Americans

One day (abbreviated half-day versions also available)

Description	Understand how to effectively communicate, build credibility and trust, and adjust to U.S. business practices and etiquette rules.
Content	Important concepts of American culture: risk taking, individualism, directness, data orientation; political correctness; etiquette rules; American cultural "blind spots"; expected behaviors and practices. Includes many examples.
Key Learning Points	Understand the specific values and ways of getting things done in the United States Learn to communicate and work effectively with American colleagues and bosses
Target Audience	Anyone with a foreign cultural background who works or is looking to work with Americans

Leading Cross-Cultural Teams

One day

Description	Understand how leading an international team requires adopting different behaviors and keeping an open mind about other people's values and intentions. Learn how to best lead and motivate people in other countries. Understand your personal style and how you can maximize your cross-cultural leadership effectiveness.
Content	Effective leadership; leadership in other cultures: authority, individualism, achievement, motivation, communication; hierarchical concepts; culturally mixed teams; remote management; personal leadership style assessment; bringing it all together. Includes many examples and exercises from cultures around the world.
Key Learning Points	Learn how leadership styles differ between cultures Understand your personal style and its strengths&weaknesses in an international environment Know and use best practices for successful cross-cultural team leadership
Target Audience	Current or future leaders of domestic and international cross-cultural teams & organizations

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